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Frequently Asked Questions
Ordering
How do I cancel or amend my order?
How do I cancel or amend my order?
If you change your mind and wish to cancel or amend your order, please ensure to contact us
What is the cut off for Next Day Delivery?
What is the cut off for Next Day Delivery?
The cut off is 3PM, please ensure you select the Next Day Delivery option at the checkout, for more information please click here.
Delivery
Where is my order?
Where is my order?
As soon as your order has been picked and packed, you'll receive an email with confirmation of shipment along with the courier information and tracking number.
When do I receive a tracking number?
When do I receive a tracking number?
As soon as your order has been picked and packed, you will receive an email with confirmation of shipment with the courier information which includes the tracking number,
Returns and Refunds
How do I return my order?
How do I return my order?
If your item has developed a fault or you wish to return your order, please click the link below and fill out the relevant details. Our team will be more than happy to help. Create a Return
How long will it take to receive my refund?
How long will it take to receive my refund?
Once your return has been received and confirmation has been sent to you, please allow up to 5 working days.
